SMS Engagement Manager

Added
7 days ago
Type
Full time
Salary
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Related skills

documentation cross-functional collaboration training sms regulatory compliance

πŸ“‹ Description

  • Act as SME on country-specific SMS regulations and acceptable use cases.
  • Join pre-sales calls to walk customers through SMS migration, compliance, and setup.
  • Assist with complex SMS deal scoping and regulatory nuances.
  • Define what is possible in various regions and propose alternatives.
  • Guide customers and internal teams on SMS market requirements.
  • Create and automate a process to greenlight SMS opportunities.

🎯 Requirements

  • Strong understanding of US and International SMS regulations.
  • Extensive experience in SMS with country-specific regulations and compliance standards.
  • Experience in process optimization to enable scalability.
  • 2-3 years in operational, consulting, or technical pre-sales in SaaS/mobile.
  • Bachelor's degree or equivalent experience.
  • Familiarity with Braze ecosystem is a plus.

🎁 Benefits

  • Competitive compensation, including equity.
  • Retirement and Employee Stock Purchase Plans.
  • Flexible paid time off.
  • Medical, dental, vision, life, and disability coverage.
  • Learning stipend and professional development.
  • Great in-office culture with community events and volunteer programs.
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