SMS Engagement Manager

Added
8 days ago
Type
Full time
Salary
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Related skills

documentation training presales sms regulatorycompliance

πŸ“‹ Description

  • Act as pre-sales SME for country-specific SMS regulations and use cases
  • Join pre-sales calls to walk customers through SMS migration, compliance, and setup
  • Support complex SMS deal scoping with regulatory nuances
  • Define regional feasibility and propose alternative implementation approaches
  • Be the SMS market requirements SME guiding initial setup for customers and internal stakeholders

🎯 Requirements

  • Strong understanding of US and international SMS regulations
  • Extensive experience in SMS with complex implementation and compliance
  • Experience in process optimization to boost efficiency and scalability
  • 2-3 years in operational/consulting/pre-sales with a technical SaaS product
  • Strong problem-solving mindset
  • Familiarity with Braze ecosystem is a plus

🎁 Benefits

  • Competitive compensation, may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Medical, dental, vision, life, and disability coverage
  • Fertility benefits and paid parental leave
  • Professional development with learning stipend and career pathing
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