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documentation training pre-sales sms playbooks๐ Description
- Act as internal pre-sales expert on country-specific SMS regulations.
- Join pre-sales calls to guide customers through SMS migration, compliance, and setup.
- Define regional capabilities and propose compliant implementation options.
- Greenlight SMS opportunities with repeatable compliance checks.
- Develop and maintain best practices, compliance guides, and playbooks.
- Coordinate with Sales, Product, and leadership on logistics and training.
๐ฏ Requirements
- Strong understanding of US and international SMS regulations.
- Extensive SMS space experience with complex regulatory implementations.
- 2-3 years in operational/consulting/technical pre-sales in SaaS.
- Bachelorโs degree from a 4-year college or equivalent.
- Proven ability to optimize processes for efficiency and scale.
- Strong problem-solving mindset; familiarity with Braze is a plus.
๐ Benefits
- Base pay: $65,800โ$77,400/year; OTE $73,100โ$86,000.
- Equity grants (RSUs) included.
- Medical, dental, vision, life, and disability coverage.
- Flexible paid time off.
- Fertility benefits and equal parental leave.
- Professional development stipend and growth opportunities.
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