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documentation compliance saas process optimization pre-sales📋 Description
- Lead pre-sales by integrating global SMS compliance into the process.
- Guide customers through SMS migration, compliance, and setup.
- Define regional capabilities and feasible deployment options.
- Create and automate a process to greenlight SMS opportunities.
- Develop and maintain docs such as best practices and playbooks.
- Collaborate with Sales, Product, and GSS on program logistics.
🎯 Requirements
- US and international SMS regulations knowledge.
- Extensive SMS experience with complex implementations.
- Experience optimizing processes for efficiency and scalability.
- 2-3 years in operational, consulting, or pre-sales roles in SaaS.
- Bachelor's degree or equivalent experience.
- Strong problem-solving mindset; familiarity with Braze ecosystem is a plus.
🎁 Benefits
- Competitive compensation with potential equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive medical, dental, vision, life, and disability.
- Family benefits including fertility and parental leave.
- Professional development with a yearly learning stipend.
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