SMB Solutions Engineer

Added
2 hours ago
Type
Full time
Salary
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Related skills

saas prompt engineering apis web technologies llms

πŸ“‹ Description

  • Research customer business problems; build, iterate, and refine experiences
  • Work daily with SMB sales to drive new revenue
  • Lead technical discussions and product presentations to executives and admins
  • Lead demos across Box AI, Web, Mobile, Relay, Governance, Platform, and APIs
  • Become a Box product expert and learn Cloud Content Management
  • Be the voice of the customer; relay feature requests to product

🎯 Requirements

  • 4 year degree or equivalent experience required
  • 3+ years in sales, technical, or customer-facing SaaS/ECM
  • AI-curious; comfortable with LLMs, embeddings, automation, and prompt engineering
  • Able to explain complex tech concepts for business value
  • Experience leading strategic customer engagements
  • Consistent over-achievement in past roles
  • Technically adept with web technologies and APIs

🎁 Benefits

  • In-person collaboration is valued; expect 3 days/week in the NYC office
  • Equity and benefits are available
  • Box provides accommodations for applicants with disabilities
  • Box emphasizes community and collaboration
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