Research and identify customer business problems; iterate to improve the experience
Collaborate daily with the SMB Sales Team to drive new revenue
Lead technical discussions and product presentations to executives and admins
Lead demos across Box AI, Box Web, Mobile, Relay, Governance, Platform, APIs
Become Box product/industry expert; learn Cloud Content Management model
Voice of the customer; liaise with the product team on feature requests

🎯 Requirements

4 year degree or equivalent work experience
3+ years in sales/technical/customer-facing SaaS/ECM
AI-curious; fluent on LLMs, embeddings, automation, prompt engineering
Able to explain complex tech concepts to show business value
Experience leading strategic, complex customer engagements
Technically adept with web tech and APIs

🎁 Benefits

Equity and comprehensive benefits
In-office collaboration; 3 days/week in Austin
Reasonable accommodations for applicants with disabilities

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