Related skills
crm account management negotiation microsoft office client relationship management📋 Description
- Understand Care for Business capabilities and communicate offerings to the client
- Renew existing clients and cross-sell by identifying additional needs
- Collaborate with Client Success on new client launches with product/service teams
- Collaborate with Marketing on client-specific marketing plans and broad strategies
- Develop and execute a client activities calendar and communications
- Facilitate client utilization reporting via the HR Dashboard
🎯 Requirements
- 3+ years in a client-facing and/or customer service role
- Proven client service abilities including maintaining and improving client relationships
- Technical competence with an understanding of solutions delivered via web technology
- Knowledge of Salesforce.com
- Excellent written and oral communication skills
- Demonstrated sales and negotiation skills, preferably in a services-driven environment
🎁 Benefits
- Health insurance coverage
- Life and disability insurance
- 401K employer matching
- Paid holidays
- Paid time off (PTO)
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