Related skills
salesforce negotiation onboarding stakeholder management cross-functional collaboration📋 Description
- Own a portfolio of SMB customers across onboarding, retention, renewal, and expansion.
- Lead commercial onboarding with stakeholders to achieve fast time-to-value.
- Drive adoption and value storytelling with structured, outcome-led conversations.
- Manage renewals end-to-end, identifying risk and making renewal a non-event.
- Identify expansion opportunities based on demonstrated value and outcomes.
- Collaborate cross-functionally with Sales, CS, and Enablement to deliver outcomes.
🎯 Requirements
- Strong commercial ownership and ability to drive revenue across lifecycle.
- Stakeholder management and cross-functional collaboration.
- Experience with onboarding, renewals, and expansions in SMB.
- Proven track record meeting or exceeding revenue targets.
- Negotiation and contract management skills.
- Salesforce/CRM fluency for forecasts and pipelines.
🎁 Benefits
- Hybrid role: London office 3 days/week, remote days.
- Inclusive, diverse, and supportive culture.
- Focus on impact, outcomes and growth.
- Collaborative, global team with learning opportunities.
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