For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is looking for a Technical Project Manager who will support the Digital Marketing Team in ensuring web development projects have the right requirements, scope, resources, and that development decisions align with business needs. You will be the interface between stakeholders, developers, and cross-functional team members, and will have a clear understanding of the broader picture, and guide developer sprints to balance our overall roadmap and strategic goals.

You Will:

Partner with multiple teams across our company to define scope, requirements, and level of effort for proposed enhancements to our web properties and Drupal content management system.
Lead the execution of technical projects, and programs by working directly with teams across multiple functions of the business.
Manage active work and backlog, address priorities and risks, and communicate them to the team resources and business partners.
Ensure release readiness, including administrating UAT of key feature launches, providing go/no-go decisions based on risk/priority assessments, and responding promptly to reported production issues.
Work directly with front end and back end developers to facilitate daily stand ups and prioritization of work for weekly releases as well as both short term and long term projects.
Ensure requests meet the definition of ready for our development team, and manage the scheduling and communication of deployments.
Be the daily contact point between Web Developers, U.S.-based technical project managers, and business partners, maintaining consistent documention and managing communications to stakeholders operating across multiple time zones.
Lead decision-making with business partners on options to accomplish requested projects.
Anticipate and respond to risks and changes in project scope, identify and remove roadblocks.
You will contribute to managing the team’s capacity by understanding the current state of the project pipeline and clarifying trade offs when changes are made to the project roadmap.
Work with internal resources (e.g. creative teams, web development, legal, etc.) to prioritize work to meet the proposed schedule as well as longer-term marketing initiatives that could span years.
Support colleagues on the Digital Marketing and Web Development teams in delivering world class project management support and expertise at Smartsheet, and participate in optimizing existing team processes.

You Have:

Bachelor's degree in CS or related field, PM certification (PMP), or equivalent experience
5+ years experience as a PM focused on working with web development teams
Strong proficiency in both written and oral English communication is required for this role
Experience managing projects within Agile and Waterfall project management methodologies
Experience with Jira or similar bug tracking/enhancement tracking software, intake request management and production support
Experience interpreting and communicating milestones and project risks to globally distributed stakeholders
Experience breaking down complex asks into detailed stories/sub-task and documenting those as requirements
Good ability to load-balance resources across competing projects and run daily development standups
Strong sense of ownership, urgency, and drive
Enthusiasm to dig into technical features, issues, and specifications
Creativity and initiative for improving project effectiveness
Skills in analyzing and solving complex problems
Working technical knowledge of HTML, JavaScript and CSS is a big plus
Working knowledge of typical content management system architecture and workflows

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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