Related skills
salesforce tableau smartsheet gainsight📋 Description
- Be the Smartsheet expert, guiding customers to meet targets
- Onboard enterprise accounts; drive adoption and ongoing engagement
- Proactive engagement to maintain high customer satisfaction
- Use Gainsight playbooks and CTAs to drive outcomes
- Explain technical topics to non-technical users
- Be the primary interface to resolve important issues
🎯 Requirements
- Account management experience (preferred)
- 2 years in Customer Success or Account Management (SaaS)
- Outstanding task management skills
- Passion for leading-edge, web-based tech and Smartsheet's benefits
- Strong sense of urgency and efficiency
- Experience with Salesforce, Smartsheet, Gainsight, Tableau
🎁 Benefits
- Fully paid Health & Life insurance for employees and family
- Equity - RSUs for eligible roles
- Monthly stipend to support productivity
- Asociacion Solidarista with employee and employer contributions
- 12 days paid Vacation + Flexible Time Away
- 20 weeks fully paid Maternity Leave
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