Related skills
saas ai localization quality management enterprise localization📋 Description
- Oversee end-to-end localization delivery meeting SLAs for quality and cost
- Lead an enterprise localization program delivering quality and customer happiness
- Act as customer-facing program owner, advising on localization approach and execution
- Diagnose issues, identify root causes, and design solutions aligned to customer needs
- Lead a team of localization PMs, ensuring execution and accountability
- Leverage AI-driven translation workflows balancing automation and human review
🎯 Requirements
- 7+ years localization experience with enterprise-scale delivery
- 3+ years program management or ownership of an enterprise account ($1M+)
- Ability to work with senior-level customer stakeholders
- Strong understanding of AI-assisted translation methodologies
- Experience with quality management frameworks (error categorization, root-cause, CAPA)
- Experience supervising daily work of localization PMs
- Knowledge of SaaS dashboards and localization technology platforms
- Bachelor’s degree required
🎁 Benefits
- Remote first – flexible work location
- Growth – learn and advance your career
- Wealth – competitive salary and 401(k) matching
- Wellness – medical, dental, and vision insurance
- Balance – flexible PTO and holidays
- Culture – energetic, value-driven team
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