Associate Merchant Payment Specialist

Position - Associate Merchant Payment Specialist

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

Brief Explanation

This role is responsible for managing communications with creditors and merchants on legal matters, including coordinating with external legal counsel. It will also involve reviewing shop ownership changes related to legal issues.

Additionally, the specialist will support the Finance team by preparing reports on payout amounts, assisting the manager with the Accounts Payable (AP) Dashboard, and processing reimbursements to merchants for any discrepancies in customer orders. This includes handling fees and referral programs applied by the company.

The Winning Recipe

Review and investigate legal notices.

1. Collaborate with legal counsel on case-specific legal matters.
2. Provide guidance to the account management team for Change of Ownership cases related to legal issues.
3. Coordinate with banks to resolve unknown or incorrectly endorsed checks
4. Prepare and deliver accurate reports for Finance and Customer Service teams.
5. Administer and ensure proper handling of reimbursement cases through accurate preparation of courtesy credit reports.
6. Work cross-functionally with the account management team to streamline workflows and enhance operational processes.

What We’re Looking For

1. Excellent English communications skills, written and verbal.
2. 1+ year experience in Finance
3. Legal Knowledge
4. Strong critical thinking and analytical problem-solving abilities
5. Highly detail-oriented with a focus on accuracy and quality
6. Dedicated and hardworking with a strong work ethic
7. Proactive in identifying and implementing process improvements

   The Hiring Process

   Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 2-3 weeks to complete and you’d be expected to start on a specific date.

   1. Application
   2. 30 minute introductory meeting with Recruiter
   3. 30 min meetings with Hiring Managers
   4. Offer!

   Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

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