Related skills
customer success program management saas ai data-driven๐ Description
- Own end-to-end enterprise deployments, ensure adoption and measurable impact.
- Co-create custom assessments and translate skills data into executive-ready insights.
- Balance hands-on program delivery with strategic advisory as AI scales.
- Collaborate cross-functionally with Sales, Product, Integrations, Support, and Marketing.
- Own deployment lifecycle: implementation, launch, adoption, renewal support.
- Advise enterprise executives on AI-enabled workforce transformation and talent strategy.
๐ฏ Requirements
- 6+ years in enterprise SaaS; program leadership or strategic roles.
- Led complex enterprise deployments; drove adoption and cross-functional execution.
- Proven project management skills; coordinating cross-functional teams.
- Experience in Strategic Customer Success or Account Management.
- Strong data-driven communication; ability to influence executives.
- Comfort operating in an AI-first environment and using AI tools.
๐ Benefits
- AI-first culture; AI fluency expected in daily work.
- Opportunity to work with global, enterprise clients.
- Cross-functional collaboration across Sales, Product, and Marketing.
- Inclusive and respectful environment with equal opportunity.
- Opportunity to influence product roadmap through customer feedback.
- Learn, grow, and experiment with AI tools.
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