SRE & Network Integration Engineer

We are seeking a highly skilled and motivated SRE & Network Integration Engineer to join our team. This dual-focused role is critical for ensuring the reliability, security, and scalability of our network infrastructure, particularly the secure connectivity between our various clinic locations and our AWS cloud environment. The ideal candidate will have a strong background in both Site Reliability Engineering (SRE) principles and network administration, with a particular emphasis on VPN technologies and cloud networking. This role involves a blend of hands-on operational work, automated system management, and proactive problem-solving to maintain a highly available and performant network.

This position is remote but the role may require travel to our San Francisco office periodically for strategic meetings.

VPN Management & Operations

• Onboard new clinic locations by configuring and setting up initial VPN connections.

• Continuously monitor VPN connections to identify and resolve any connectivity or performance issues.
• Maintain and update VPN configurations, including adding new IP addresses and creating parallel ports to support increased traffic.

Cloud & Network Integration

• Ensure secure and reliable connectivity between on-premise clinic networks and our AWS cloud infrastructure.
• Collaborate with cloud and development teams to optimize network performance and security for applications hosted on AWS.

Security & Troubleshooting

• Serve as the first line of support for network-related issues, performing root cause analysis and troubleshooting to quickly restore service.
• Implement and manage secure connectivity options, including mTLS and TLS, for scenarios where a VPN isn't used.

SRE & Automation

• Apply SRE principles to networking, including developing and implementing automation for routine tasks such as monitoring, alerting, and incident response.
• Define and track key Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for network performance and availability.
• Perform capacity planning and performance analysis to ensure the network can handle current and future traffic demands.
• DICOM and HL7 - Prior working knowledge of HIPPA, DICOM and HL7 exchange would be preferable.

• 5+ years of experience in a similar role combining network engineering, systems administration, and/or SRE.
• Demonstrated experience with VPN technologies and protocols (e.g., IPsec, OpenVPN).
• Hands-on experience with cloud networking in AWS (VPC, Transit Gateway, Direct Connect, etc.).
• Strong understanding of TCP/IP networking, routing, and network security concepts.
• Proficiency in scripting languages like Python or Bash for automation.
• Experience with monitoring and logging tools (e.g., CloudWatch, Splunk, Datadog).
• Knowledge of security protocols such as TLS, mTLS, and encryption.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical teams.
• A proactive mindset focused on preventing issues before they occur.

Benefits:

• Stock Options
• Unlimited PTO
• Medical, dental, vision insurance
• Life insurance
• Maternity and Paternity Leave
• 401K matching
• Apple equipment
• Sponsorship for conferences, continuing education, etc
• Dynamic engineering role–technological innovation is at the core of our business
• Growth and learning opportunities from a startup environment include working closely with an international team of scientists, engineers, platform architects, programmers and professionals
• Do something morally benevolent!

The annual US base salary range for this full-time position is $160,000 - $180,000 + equity + benefits.