Customer Support Agent EMEA (m/f/d)

Added
9 days ago
Type
Part time
Salary
Salary not provided

Related skills

saas cad cfd fea thermal

πŸ“‹ Description

  • Support existing SimScale users on CFD, FEA, and thermal projects.
  • Learn pre/post processing techniques while working on user projects.
  • Provide technical support for existing and prospective customers.
  • Collaborate with CS, Eng, Sales, Marketing, and Product.
  • Design and curate content showing SimScale's value to customers.
  • Part-time role (20 hours/week) in the EMEA time zone.

🎯 Requirements

  • Bachelor’s degree or higher in an Engineering field; CFD/FEA focus preferred.
  • Familiarity with engineering software or SaaS solutions.
  • Basic knowledge of CAD/CAE tools; hands-on experience a plus.
  • Excellent communication and presentation skills.
  • Fluent in English; German a plus.
  • Willing to work in a fast-paced startup environment.

🎁 Benefits

  • Part-time role at 20 hours/week.
  • Remote work with EMEA time zone alignment.
  • Collaborative, diverse startup environment.
  • US visa sponsorship not available.
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