Execute store ops: opening/closing, inventory, merchandising, staffing, security
Drive performance via reporting, sales tracking, and leadership on hiring/training
Lead sales strategy: manage pipeline, nurture leads, close deals, clienteling
Deliver diamond consultations and follow-up to close sales; provide product guidance
Partner on marketing, product launches, in-store events, influencer activations

🎯 Requirements

Diamond expertise required; Certified Gemologist preferred
4+ years luxury retail management; strong sales track record
Tech-savvy: Shopify POS, CRM, GSuite, scheduling, video conferencing
Self-motivated, organized, adaptable; thrives in dynamic startups
Toronto-based; weekend availability required

🎁 Benefits

Health insurance, FSA, retirement plans
Life and disability insurance; paid/unpaid time off
Employee discounts
Benefits start on day one
Medical/vision coverage retroactive to start date
Dental and voluntary benefits after enrollment

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