High-Speed Onboarding Senior Officer

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

The High-Speed Onboarding Senior Officer will be a member of the Operations Team, reporting directly to the High-Speed Onboarding Team Leader and providing support to the company globally. They will work closely with team members and team lead on a wide range of day-to-day issues.

Responsibilities:

• These duties, which relate to the post of the Employee and which, due to the dynamic nature of the company’s business,s may evolve and change continuously, include but are not limited to:
• Underwriting new applications, performing Know Your Customer, Know Your Business, and other underwriting checks on current and prospective clients.
• Lead, mentor and develop the High-Speed Onboarding Team in all day-to-day activities
• Manage, prioritise and distribute the workload across the High-Speed Onboarding Officers to meet the TAT (turnaround time) and the SLA (service level agreement) benchmarks.
• Act as an escalation point for the Officers for any identified GAPs, deficiencies, or requirements to ensure compliance with internal and regulatory requirements and policies. 
• Use internal and external vendor systems to perform the role.
• Liaising directly with internal teams, such as Risk, Compliance, Sales Operations Managers and Sales Heads.
• Analyse financial data through financial statements and results through different credit scoring sources for new merchants and partners
• Identifying risks from a Card scheme and AML Compliance perspective, liaising with other teams to ensure compliance with the relevant Card Schemes Rules and Regulatory requirements.
• Perform duties according to the ageing and the order of applications as assigned by the Team Leader to meet the TAT (turnaround time) and the SLA (service level agreement) benchmarks.
• Ensuring that data storage, whether electronic or physical, is in line with internal and regulatory requirements.
• Liaising with internal and external stakeholders to ensure appropriate records management systems, tools, and processes are in place
• Escalate with the company’s governance structure, as appropriate, any identified GAPs, deficiencies, or requirements to ensure compliance with internal and regulatory requirements and policies. 

Key Requirements:

• Related Diploma or degree, or a minimum of three years of related experience and/or training, or equivalent combination of both education and experience in the field of KYC/AML/Compliance or related/relevant subjects.
•  Experience in Underwriting, as well as Card Acquiring background, will be considered an asset as well as Card Acquiring background of at least 1 year
• Possess excellent organisational and interpersonal communication skills.
• Have a strong work ethic and attention to detail.
• Be highly organised, proactive, and able to work on your own initiative.
• Be a team player and able to meet strict deadlines.
• Be fluent in oral and written English

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

---