Monitor and investigate suspicious transactions, merchants, and third-party activity.
Analyze fraud patterns across our portfolio using BI tools to spot trends.
Partner with teams to develop and implement fraud detection strategies.
Build and enhance reports, tools, and processes to prevent fraud and chargebacks.
Communicate with merchants to assess fraud risks and define next steps.
Collaborate with card schemes on breaches, appeals, investigations, and reporting.

🎯 Requirements

2+ years' experience with BI tools (Oracle BI, SAP, Qlik, Tableau) or SQL/Excel.
Degree in Banking/Finance, Statistics, Data Analytics, Economics, or related.
Background in card transactions and acquiring is advantageous.
Experience supporting SMB clients is a plus.
Strong English communication (spoken & written).
Strong analytical mindset with investigative instincts.

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