Related skills
data analysis chargebacks microsoft excel microsoft word disputes📋 Description
- Engage directly with merchants and issuing banks to resolve disputes
- Investigate, collect data and prepare cases for chargebacks per card scheme
- Analyse data and documentation to resolve client disputes
- Establish and maintain relationships with key clients and 3rd parties
- Keep up to date with latest card scheme developments
- Troubleshoot and research processing errors
🎯 Requirements
- Be highly proficient in both verbal and written English
- Have excellent organisational and interpersonal communication skills
- Be PC literate with a good working knowledge of Microsoft Excel and Word
- Have both analytical and creative thinking with good decision-making skills
- Minimum 3 years work experience in a fast-paced multinational environment
- Minimum Diploma Level of education
🎁 Benefits
- Salary range: €29,000 - €32,000
- Hybrid work model in Valletta, Malta
- Private health, dental, and life insurance
- Parking allowance and preferential home rates
- Company pension plan (APS)
- Mental Health Program and family-friendly measures
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