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customer service leadership training retail operations health and safety📋 Description
- Lead shift operations and ensure on-time service
- Deploy baristas and delegate tasks to maintain the Starbucks Experience
- Coach and train new team members with constructive feedback
- Maintain attendance, punctuality, and a positive learning environment
- Enforce health, safety and sanitation guidelines
- Hours may include early mornings, evenings, weekends, or holidays
🎯 Requirements
- 1+ years leadership in retail, grocery, restaurant or equivalent; cafe leadership preferred
- ServeSafe Certification highly preferred
- Starbucks or fast-paced cafe experience preferred
- Ability to work with fluid schedules
- Learn and adapt to current technology needs
- Work both independently and with a team
🎁 Benefits
- Medical/Dental/Vision Insurance (for full-time employees)
- 401(k) Retirement Savings Plan
- 25% employee discount & FAM Membership
- Vacation and Sick Time for eligible employees
- EAP through AllOne Health (formerly Carebridge)
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