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customer service inventory management leadership training cash handling📋 Description
- Oversee cafe service flow to ensure safety, cleanliness, quality, and efficiency
- Manage ordering, receiving, and inventory control
- Lead staffing and scheduling with Leader on Duty deployments and hospitality standards
- Onboard and train new team members for seamless integration
- Handle cash and daily deposits; address guest concerns promptly
- Uphold safety standards and company procedures; drive continuous improvement
🎯 Requirements
- Leader passionate about training and developing a team
- Strong communicator who can motivate and provide feedback
- Curious and eager to delight our guests
- Resourceful with decision-making and problem-solving
- Empathetic toward teammates and guests
- Eligible to work in the United States and 18+
🎁 Benefits
- Comprehensive health, dental, and vision coverage starting day one
- Best-in-class coffee training and continuing education
- Free membership in the Specialty Coffee Association and event discounts
- 401(k) plan
- Paid time off and paid volunteer hours
- 50% discount on all products; 2 free drinks during shifts
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