QA Automation Lead

Who is Shift?
At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 25,000 businesses, providing over $3.5 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 250 people who are always looking to deliver better outcomes for Australian businesses.

About the role:

We’re looking for an experienced QA Automation Lead to take ownership of testing across our financial products. In this role, you’ll be responsible for ensuring the delivery of high-quality software through effective test planning, execution, and automation. You’ll work closely with product, engineering, and business teams to define acceptance criteria, identify issues early, and continuously improve testing processes. This is a hands-on position that combines technical expertise, leadership, and collaboration to drive quality outcomes at scale.

What you’ll do:

• Lead all testing activities across multiple product teams.

• Plan, estimate, design, and execute test scenarios, cases, and procedures.

• Conduct manual and automated API testing, regression, performance, and security testing.

• Identify, raise, and prioritise defects - collaborating with developers and product teams to ensure resolution.

• Work with Product Owners, BAs and Staff Engineers to define acceptance criteria for user stories.

• Support User Acceptance Testing (UAT) and contribute to release management processes.

• Ensure validated deliverables meet all functional and design specifications.

• Promote continuous improvement in testing practices and tools.

• Take initiative in driving quality assurance activities and mentoring others in QA best practices.

What you’ll bring:

• 6+ years’ experience in Quality Assurance (may include 1–2 years in development).

• 2–3+ years’ experience in automation testing (JavaScript preferred).

• Experience within the Finance or Payments domain.

• Strong understanding of Agile/Scrum frameworks and delivery practices.

• Excellent communication and collaboration skills.

• Strong attention to detail and a proactive, problem-solving approach.

• Ability to balance hands-on testing with leadership and process improvement.

Key benefits:

• Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.

• Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.

• Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.

• Family support – industry leading 26 weeks paid parental leave.

• Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones.

• Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.

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