Related skills
communication project management instructional design training materials e-learning📋 Description
- Design, develop, and maintain training materials for auto finance ops.
- Serve as SME and maintain knowledge for the team.
- Conduct training needs assessments to identify knowledge gaps.
- Evaluate training with feedback, tests, and metrics.
- Ensure materials comply with industry regulations and policies.
- Co-facilitate or backup trainer for onboarding and continuing education.
- Create technical training content and deliver engaging live sessions.
- Manage multiple small-to-medium design projects concurrently.
🎯 Requirements
- Minimum 3 years in training and instructional design, preferably in auto finance.
- Familiarity with consumer debt collection regulatory compliance preferred.
- Excellent presentation, communication, and interpersonal skills.
- Strong organizational and project management abilities.
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