Related skills
cad servicenow itsm ham csa📋 Description
- Lead, coach and mentor a team of Software Engineers on ServiceNow projects.
- Perform advanced troubleshooting and root-cause analysis on ServiceNow issues.
- Troubleshoot ITSM, HAM, integrations, portals and other ServiceNow modules.
- Collaborate with stakeholders to deliver effective ServiceNow solutions.
- Participate in upgrades, cloning, patching, and performance tuning.
- Document technical solutions, workflows, and resolutions.
🎯 Requirements
- CSA: Certified System Administrator
- CAD / CIS-ITSM: Certified Application Developer / CIS-ITSM
- HAM experience on ServiceNow
- Leadership: experience leading and mentoring software engineers
- Delivery of large-scale ServiceNow projects
- Strong knowledge of ServiceNow best practices
🎁 Benefits
- Diverse and inclusive workplace
- Collaborative and innovative culture
- Support for professional growth and certifications
- Official ServiceNow training opportunities
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