Related skills
debugging scrum agile integration servicenow📋 Description
- Understand and document business requirements and user stories for ServiceNow implementations.
- Define customer needs, strategies, develop plans and make recommendations for improved efficiency.
- Own business requirements and priorities with clients/end users.
- Conduct impact analysis on existing business processes and functions.
- Produce functional specs, wireframes, and mock-ups for delivery teams.
- Partner with the technical team to conduct demos and show & tells with client end users.
🎯 Requirements
- 4+ years experience as a Business Analyst
- Cloud-based business process architecture knowledge
- ServiceNow platforms: Health Scan, CMDB, CSDM, Integration, Security Center, Upgrade, Debugging, Custom App
- Understanding of Agile/Scrum methodologies
- Strong written and verbal communication skills
- Ability to assess and mitigate risk
🎁 Benefits
- Official ServiceNow training and certifications
- Ongoing education and certification support
- Inclusive, diverse workplace with equal opportunity
- Opportunity to work on enterprise ServiceNow projects
- Global, collaborative team environment
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