Related skills
project management agile itil governance prince2📋 Description
- Build and maintain transition plans with defined scope, timelines and resources
- Ensure clients experience a smooth, well-structured service launch
- Drive operational readiness: processes, documentation, tooling and training before go-live
- Identify, assess and mitigate risks to protect delivery timelines and outcomes
- Build relationships with customers, internal teams and vendors
- Create high-quality service docs: handbooks, knowledge articles, training materials
🎯 Requirements
- Proven experience in Service Transition (mandatory)
- Experience in Service Delivery or Project Management (preferred)
- Lead virtual teams and manage third-party suppliers
- Implement ITIL-aligned processes and governance
- Strong understanding of ITIL Service Transition and lifecycle processes
- Excellent leadership, stakeholder management and negotiation skills
🎁 Benefits
- Sustainability-focused culture and environment
- Work from Anywhere (in the UK) principles
- Flexible, inclusive work environment
- Equal opportunity employer with diverse team
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