Service Enablement Manager, CX

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce ai microsoft office power bi visio

๐Ÿ“‹ Description

  • Lead enablement discovery for new products and features.
  • Define enablement plans and release milestones.
  • Coordinate enablement across Documentation, Training, Field Readiness.
  • Manage release readiness, tracking, and field sign-off.
  • Facilitate knowledge transfer between Product, Engineering, and customer teams.
  • Create scalable enablement assets and guides.

๐ŸŽฏ Requirements

  • 4โ€“5 years in a B2B high-tech environment.
  • Project management experience or PMI/CAPM certification.
  • Strong technical writing and editing skills.
  • Excellent written and verbal communication in English.
  • Strong analytical skills with metrics interpretation.
  • Proficient in Microsoft Office and Visio; stakeholder management.
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