Related skills
jira itil azure ad s/4hana hana📋 Description
- Incident Resolution: Troubleshoot SAC/Datasphere access and performance.
- Request Fulfilment: Set up spaces, roles, connections, schedules.
- Self-Service Enablement: Coach users; design SAC stories and calculations.
- Monitoring: Track platform status, jobs, pipelines, refreshes; prevent outages.
- Vendor/Escalation: Coordinate with SAP support; retain case histories.
- Access & Compliance: Manage roles, sharing, SoD; audit records.
🎯 Requirements
- 4–6 years BI/application support; SAC and Datasphere hands-on; regulated env (GxP/SOX).
- SAC: story building, troubleshooting, scheduling, performance tuning.
- Datasphere: space admin, connections (ODP/ODBC/JDBC), data flows, transports.
- Identity & Access: SSO/SAML/OAuth; evidence capture and access reviews.
- Data Connectivity: BW/4HANA, S/4HANA, HANA; files/APIs; auditable logs.
- ITIL practices; ServiceNow/Jira; clear comms; audit-ready docs.
- Conversational English.
🎁 Benefits
- 100% Nominal Scheme
- Legal Benefits
- Benefits Package
- Wellness Program
- Professional development plan
- Multicultural collaboration
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