Related skills
vmware backup lan ccna connectwise📋 Description
- Monitor LAN/WAN networks and services
- Resolve backup failures and issues
- Provide technical support via phone and email
- Configure hardware and network equipment
- Document actions in ConnectWise to meet SLA
🎯 Requirements
- Customer support experience with a professional approach
- Strong understanding of networks, routers, and Microsoft systems
- Logical diagnostic and troubleshooting skills
- IT qualifications (Cert III or related)
- Bonus: CCNA, MCSA, VMware certifications
- Experience with ConnectWise or similar ticketing systems
🎁 Benefits
- Competitive benefits package
- Ongoing training and development
- Growth opportunities within APAC team
- Collaborative, people-first culture
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