Related skills
project management excel pivot tables vlookup📋 Description
- Lead client site implementation and maintenance.
- Collaborate with product, development, and call center teams.
- Ensure high-quality service delivery and timely issue resolution.
- Drive process improvements across client programs.
- Configure systems for annual benefit changes and client acquisitions.
- Train clients on system features and services.
🎯 Requirements
- Bachelor’s degree or equivalent.
- 5+ years direct client-facing experience.
- 2+ years project management experience.
- Benefits administration knowledge (plans, eligibility, enrollment).
- Hands-on configuration of benefits platform (plan setup, rates, permissions).
- Hands-on configuration of the bswift platform.
- Excel proficiency (VLOOKUP, Pivot Tables).
- Strong written and verbal communication; client engagement.
🎁 Benefits
- Comprehensive health benefits.
- Competitive compensation package.
- Flexible remote-first environment.
- Retirement savings plans.
- Professional development opportunities.
- Employee wellbeing initiatives.
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