Service Delivery Manager

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

quality assurance project management excel training pivot tables

πŸ“‹ Description

  • Lead client site implementation and ongoing maintenance.
  • Update sites as requirements change (benefits matrix, rates, fields).
  • Test client sites for QA and issue resolution.
  • Collaborate with product, development, and call center teams.
  • Train clients on system features via demos and presentations.
  • Drive process improvements across internal teams.

🎯 Requirements

  • 5+ years of direct client/analyst experience.
  • 2+ years of project management experience.
  • Solid technical background.
  • Excel proficiency: VLOOKUP, Pivot Tables.
  • Bachelor's Degree or equivalent.
  • Strong written and verbal communication with technical and non-technical audiences.

🎁 Benefits

  • Comprehensive health, dental, and vision benefits.
  • Competitive compensation with incentives.
  • Remote-first, office-friendly options.
  • Employer-sponsored retirement plans.
  • Professional development and training.
  • Supportive, collaborative culture.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Operations Jobs

See more Operations jobs β†’