Related skills
financial management threat detection xdr microsoft defender sentineloneπ Description
- Manage service delivery and operations for customer contracts
- Prioritize resources to support customer contracts
- Ensure customer satisfaction to meet CSAT goals
- Align delivery resources with business needs
- Lead strategic account support with industry insights
- Foster growth-oriented, high-performance team environment
π― Requirements
- Knowledge of Threat Detection and Exposure Management
- Experience with XDR solutions (MS Defender or SentinelOne)
- Strong influence and crisis negotiation skills
- Ability to analyze issues and implement corrective actions
- Proactive risk management on high-risk projects
- Executive-level message development and delivery
- Clear verbal and written communication; represent at events
- Leads and coordinates global/virtual teams
- Strong negotiation with customers and teams
- Customer-focused, process-driven, metrics-oriented
- Multi-tasking; innovative problem solving
π Benefits
- Competitive salary and full benefits
- Unlimited PTO
- 401(k) participation
- Growth and development opportunities
- Work with cutting-edge security technologies
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