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virtualization storage network managed services citrix📋 Description
- Lead end-to-end delivery of Rackspace private cloud (network, compute, storage, Citrix).
- Build trusted CIO/CTO relationships; lead executive governance (QBRs, reviews).
- Own SLA performance and contractual obligations; remediate SLA claims.
- Drive service stability, maturity, and continuous improvements across lifecycle.
- Oversee hybrid/private cloud operations; ensure resiliency and compliance.
- Lead a large delivery organization; establish metrics and accountability.
🎯 Requirements
- Bachelor’s degree required; Master’s preferred.
- 12+ years in infrastructure, managed services, or service delivery leadership.
- 7+ years leading managers and senior leaders.
- Proven experience delivering enterprise-scale managed services under strict SLAs.
- Strong executive presence with customer-facing leadership experience.
- Experience across private cloud, hybrid, and infrastructure platforms.
🎁 Benefits
- Racker Life program and culture emphasis.
- Benefits information page available to employees.
- Remote-friendly, inclusive workplace with global opportunities.
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