Service Delivery and Premium Support Engineer

Added
28 minutes ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

ndi ptp dante aes67 ipmx

📋 Description

  • Deliver PS engagements for AV over IP: design, config, commissioning, health checks.
  • Travel extensively across the US for multi-day on-site engagements.
  • Act as L3 escalation point for Premium Support customers.
  • Design and troubleshoot AV networks: Dante, AES67, NDI, ST2110/IPMX.
  • Manage multicast environments: IGMP, QoS, VLAN, bandwidth control.
  • Perform deep technical analysis using packet captures and diagnostic tools.

🎯 Requirements

  • 5–10+ years in network engineering, AV integration, or PS.
  • Strong IP networking: multicast, VLANs, QoS, switching.
  • Hands-on AV over IP: Dante, AES67, NDI.
  • Exposure to ST2110, IPMX, and PTP timing environments preferred.
  • Experience in AV environments: corporate AV, live production, or broadcast.
  • Strong troubleshooting and diagnostic skills in complex, live environments.

🎁 Benefits

  • Growth in service offerings and delivery methods.
  • Lab environments and reference design development.
  • Shape NETGEAR’s Premium Support program.
  • Collaborate with Systems Engineers and Sales teams.
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