Service Coordinator

Added
1 day ago
Type
Full time
Salary
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Related skills

inventory management erp fleet management inventory management systems parts inventory

๐Ÿ“‹ Description

  • Manage service workflow and technician efficiency for 24/7 AV ops.
  • Oversee repair lifecycle from intake to release back to fleet.
  • Maintain accurate inventory and ensure correct parts availability.
  • Coordinate with depot ops, technicians, and vendors.
  • Track cycle times and SLA adherence; escalate when needed.
  • Provide 24/7 on-call support and cross-shift communication.

๐ŸŽฏ Requirements

  • 2+ years as Service Writer/Dispatcher in fleet or auto dealership.
  • 2+ years with SMS or fleet management systems; manage WIP.
  • Experience handling high-value inventory with security requirements.
  • Detail-oriented; meet repair cycle time SLAs.
  • Knowledge of automotive parts nomenclature and handling.
  • Strong communication across technicians, vendors, and shifts.

๐ŸŽ Benefits

  • Medical, dental, and vision insurance.
  • Mental health benefits.
  • Family building benefits.
  • Child care and pet benefits.
  • 401(k) with company match.
  • Subsidized commuter benefits.
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