Service Associate

📋 Description

• Prioritize, process, and complete tasks within queues to meet SLAs.
• Create and process paperwork for client requests (accounts, transfers, distributions, maintenance).
• Submit and track paperwork with carriers and custodians, ensuring timely completion.
• Review and quality check documents to ensure compliance with standards.
• Maintain understanding of department workflows, escalation paths, and compliance requirements.

🎯 Requirements

• 2+ years in financial services ops, broker/dealer or direct business preferred.
• Series 6 license preferred.
• Strong understanding of mutual funds, variable annuities, and 529 plans.
• Exceptional attention to detail and organizational skills.
• Proficiency with Microsoft Office, Salesforce, or CRM tools.
• Diploma: High School or GED required; college preferred.

🎁 Benefits

• Medical, dental, and vision insurance.
• Healthcare and flexible spending accounts with company contribution.
• Generous 401K contributions and paid time off.
• Equity Purchase Program.
• Flexible working arrangements.
• 11 paid holidays.