Senior Win/Loss & Customer Insights Analyst

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer insights interviewing qualitative analysis dovetail battlecards

๐Ÿ“‹ Description

  • Interview buyers, prospects, and sales to capture the deal story beyond CRM.
  • Qualitatively code interviews to extract consistent themes.
  • Identify competitor claims and buying criteria from customers.
  • Synthesize insights by role, segment, and context into concise reports.
  • Partner with PMM, GTM, and Product to inform roadmap and field strategy.
  • Provide customer backed evidence for battlecards and narratives.

๐ŸŽฏ Requirements

  • Interviewing mastery with senior buyers and sellers.
  • 3-5+ years with Revenue, Sales, or Product teams and enterprise sales cycles.
  • Synthesize qualitative data into themes and executive summaries.
  • Deliver insights to senior leadership with confidence.
  • Direct experience in Win/Loss Analysis, Deal Desk or qualitative research.

๐ŸŽ Benefits

  • Fertility assistance and generous parental leave.
  • Employee affinity groups.
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