Related skills
workflow automation data analytics telehealth sql ai📋 Description
- Strategic Leadership: Ensure Care Delivery plans scale with goals
- Team Leadership: Design org and manage performance
- Capacity Planning: Forecast demand and align capacity
- Delivery Execution & Customer Experience: Meet SLAs and drive satisfaction
- Data & Analytics: Build real-time dashboards for performance
- Compliance & Risk: Adhere to telehealth and HIPAA requirements
🎯 Requirements
- 10-12+ years in Care Delivery/Operations
- Ownership mindset with accountability
- Builder: hands-on and AI-enabled
- Data-driven problem solver
- Balance near-term challenges with long-term optimization
- 8-10 yrs managerial experience leading teams
- Strong SQL and Excel; workforce planning and capacity modeling
- Excellent communicator; cross-functional leadership
🎁 Benefits
- Medical, Dental and Vision
- Ancillary: Life, Short and Long Term Disability
- 401K match
- Flexible PTO
- Parental Leave
- Stock options
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