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sql ux research usability testing interviews surveys📋 Description
- Lead mixed-methods research on grocery journeys and in-store cart usage for priority markets.
- Plan and run EU post-launch studies, including usability tests and surveys.
- Conduct in-store research on smart cart prototypes with retailers and EU vendors.
- Define sampling strategies and success metrics for cross-country studies.
- Synthesize data into narratives and influence senior stakeholders across product, design, eng, GTM.
- Manage external research partners in Europe, ensuring quality and on-time delivery.
🎯 Requirements
- 6+ years of hands-on UX research in a product development environment.
- Proven mixed-methods expertise across qualitative and quantitative approaches.
- Strong judgment balancing methodological choice and time management.
- Demonstrated experience conducting research in Europe, leading fieldwork or EU-based vendors; comfortable across EU time zones.
- Independently scope, execute, and analyze studies end-to-end using industry-standard tools (survey programming and remote testing platforms); proficiency with spreadsheets and analytics dashboards; familiarity with SQL or similar is a plus.
- Exceptional storytelling and stakeholder management; experience presenting to senior cross-functional audiences.
🎁 Benefits
- Remote-first with flexible work options
- New hire equity grant and annual refresh grants
- Market-competitive compensation and benefits
- Flexible First remote work policy
- Canada-based compensation details provided (Ontario, Alberta, BC, NS)
- Learn more about Instacart benefits
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