Senior User Researcher II - Connected Stores

📋 Description

• Lead mixed-methods UX research on grocery journeys and in-store cart use.
• Plan/evaluate EU post-launch studies: usability tests, surveys, concept testing, sizing.
• In-store research on smart cart prototypes; coordinate EU vendors for safe, repeatable field studies.
• Define research plans, sampling strategies, and success metrics; ensure representative recruitment.
• Synthesize data into decision-ready narratives; influence senior stakeholders.
• Manage external research partners in Europe; set quality, timelines, and budget standards.

🎯 Requirements

• 6+ years of hands-on UX research experience as an individual contributor in a product development environment.
• Proven mixed-methods expertise across qualitative and quantitative approaches with strong methodological rigor and sampling strategy.
• Demonstrated experience conducting research in Europe, including leading fieldwork or managing EU-based vendors.
• Track record translating research into product strategy and execution for complex, multi-stakeholder products.
• Ability to independently scope, execute, and analyze studies end-to-end using industry-standard tools (survey programming, remote testing platforms; SQL is a plus).
• Willingness to travel up to 20% for fieldwork, including in-store research.

🎁 Benefits

• Flex First remote work policy with options to work from home, office, or other spaces.
• New hire equity grant and annual refresh grants.
• Market-competitive compensation and benefits.
• Career development and in-house programs.