Senior Technical Training Specialist

Added
23 minutes ago
Type
Full time
Salary
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Related skills

cybersecurity saas networking cloud computing lab environments

πŸ“‹ Description

  • Conduct engaging technical training sessions for customers, partners, and internal teams.
  • Design, develop, and update training materials, labs, and certification exams.
  • Serve as SME to mentor junior trainers and maintain high instructional standards.
  • Partner with Product, Engineering, and Support to translate specs into learning content.
  • Measure training effectiveness via feedback and assessments to improve the curriculum.

🎯 Requirements

  • 5+ years in technical training or related customer-facing roles in SaaS or cloud.
  • Experience delivering ILT and VILT to diverse external and internal audiences.
  • Hands-on in designing, building, and maintaining courseware, guides, and hands-on labs.
  • Strong knowledge of enterprise tech including networks, cloud, and security.
  • Excellent verbal and written communication to teach dense concepts to varied audiences.
  • Preferred: expertise in Cloud Computing, Cybersecurity, Networking, or SaaS.

🎁 Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
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