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windows servicenow itsm intune mac📋 Description
- Primary IT owner for the Dusseldorf site, independent on-site.
- Support a hybrid Mac and Windows environment.
- Manage enterprise A/V solutions and conferencing.
- Own local IT asset management and lifecycle.
- Escalate deviations per global IT standards while handling local execution.
🎯 Requirements
- 5+ years in IT Support or Workplace Tech in a large enterprise.
- Relevant certifications (e.g., CompTIA, ITIL, Microsoft, Jamf, Cisco).
- Hands-on with ServiceNow (Incident, Request, Asset).
- Experience with enterprise A/V and conferencing tech.
- Mac and Windows configuration/troubleshooting; explain root cause.
- Strong networking fundamentals (LAN/WAN, Wi-Fi, IP, DNS, DHCP).
🎁 Benefits
- Hybrid work arrangement in Düsseldorf.
- Global IT team collaboration and exposure.
- Ownership of local IT assets and lifecycle.
- Opportunity to work with enterprise A/V and conferencing tech.
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