Related skills
cloud linux sql kubernetes containers📋 Description
- Handle a wide range of support tickets and community queries
- Support Japan and regional APJ/EMEA with frontline engineering help
- Collaborate with Engineering, Product, and GTM on technical POCs
- Provide onsite visits to Tokyo customer sites as needed
- Deliver service within SLA via tickets, email, Slack, or phone
- Mentor colleagues and share knowledge with users and customers
🎯 Requirements
- Technical support experience in ClickHouse, OLAP, or SQL databases
- Linux/Unix, Kubernetes, and container experience
- Cloud/SaaS platforms experience
- Strong written and verbal communication in Japanese and English
- Customer-facing pre-/post-sales, consulting, or training experience
- Willingness to travel onsite and adapt to global schedules
🎁 Benefits
- Flexible work environment; remote-friendly, 20+ countries
- Healthcare with employer contributions
- Equity in the company; stock options for new hires
- Time off; flexible US policies, generous elsewhere
- A $500 home office setup if remote
- Global gatherings; in-person company-wide offsites
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!