Related skills
linux networking english unix japanese📋 Description
- Manage customer CDN configurations via email and chat
- Communicate needs with engineering, product and sales
- Contribute to customer-facing docs
- Help scale support processes and policies
🎯 Requirements
- 2+ years in customer support or sysadmin
- Fluent English and Japanese; support via email, chat, tickets or phone
- Understanding of one or more programming languages
- Understanding of Linux/Unix environments
- Ability to debug networks with cURL, traceroute, nc
🎁 Benefits
- Open to Singapore (remote)
- Working hours 8am-5pm Mon-Fri; occasional Sat
- Diverse, inclusive team culture
- Impactful work at a fast-growing edge cloud company
- Career growth and open source involvement
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