Resolve customer issues across SaaS apps, APIs, and integrations
Troubleshoot Nightfall integrations on Google Workspace, Gmail, M365, Slack, Salesforce
Diagnose API issues including authentication, errors, and data flow
Support SIEM/SOAR integrations, webhooks, and automation workflows
Troubleshoot endpoint deployments: MSI, PKG, macOS profiles, and scripts
Assist deployments via MDM (Workspace ONE, Jamf, Kandji, Intune)

🎯 Requirements

4+ years in Technical Support, TAM, or similar SaaS role
Hands-on with DLP, SIEM, SOAR, CASB, or cloud security
Strong troubleshooting with APIs, integrations, logs, and SaaS/cloud
Experience with macOS and Windows endpoints
Knowledge of PowerShell, Bash, or command-line tools
Ability to analyze logs and perform root-cause analysis

🎁 Benefits

Equal-opportunity employer; diverse, global team
Growth opportunities in a fast-moving startup

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot