Senior Technical Support Engineer

Added
19 days ago
Type
Full time
Salary
Salary not provided

Related skills

javascript linux sql python rest

๐Ÿ“‹ Description

  • Explain issues and solutions to end users.
  • Analyze incidents, resolve root causes.
  • Publish incident KBs and SOP docs.
  • Identify, debug, and resolve break-fix issues.
  • Respond and resolve within SLAs.
  • Collaborate with Eng/DevSecOps on IAM/CPAM offerings.

๐ŸŽฏ Requirements

  • IAM domain knowledge
  • Hands-on IAM tools experience (Saviynt, Sailpoint, OIM/ISIM)
  • REST/SOAP with Postman
  • DB operations and SQL
  • Scripting: Shell, JavaScript, Python, Groovy
  • 7+ years implementing IGA solutions

๐ŸŽ Benefits

  • Growth opportunities in a high-growth PaaS company
  • Equal opportunity employer and inclusive culture
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