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amplitude project management instrumentation data architecture taxonomy design📋 Description
- Own deployment, adoption, and outcomes for 25-35 accounts from presales to renewal
- Lead deployment planning and execution: scoping, kickoff, use cases, and delivery
- Track and resolve risks across deployments to protect timelines
- Monitor portfolio health with AI signals to accelerate adoption and renewals
- Drive adoption via live sessions and expand value with new use cases
- Develop success plans and executive reviews linking usage to impact
🎯 Requirements
- 5+ years in Customer Success, Technical Account Mgmt, or related in B2B SaaS
- 2+ years leading enterprise deployments with data governance focus
- 2+ years managing 20+ mid-market or emerging enterprise accounts
- Experience co-owning renewals and expansion with sales
- Experience training non-technical teams to become data-sufficient
- Excellent communication across technical and executive levels
🎁 Benefits
- Excellent medical, dental, and vision with employer-paid premiums
- Flexible time off and paid holidays
- Fidelity 401(k) retirement plan
- Generous stipends for wellness, commuting, learning, and home office
- Paid parental leave (12-20 weeks)
- Mental health support including Modern Health and One Medical
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