Senior Technical Success Manager II

Added
28 days ago
Type
Full time
Salary
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Related skills

node.js javascript react postgresql sql

πŸ“‹ Description

  • Own long-term technical success for strategic accounts.
  • Guide integrations, workflows, and configurations for scalability and safety.
  • Develop and maintain forward-looking technical roadmaps; present to stakeholders.
  • Lead technical client touchpoints to align on success metrics and joint roadmaps.
  • Scope and translate client requirements into clear technical designs and plans.
  • Proactively identify technical risks and drive mitigation before blockers.

🎯 Requirements

  • 6–8 years in Technical Success Management or related client-facing tech roles.
  • Proven enterprise or strategic account management experience.
  • REST APIs and system integrations.
  • PostgreSQL and SQL; Node.js backend.
  • JavaScript, HTML/CSS, React.
  • Exceptional communication; able to present to executives and collaborate with engineers.

🎁 Benefits

  • Unlimited PTO and flexible work policy.
  • Employee stock options.
  • Medical, dental, vision with HSA and FSA options.
  • 401k with 100% match up to 4% of annual compensation.
  • Hybrid work environment with HQ in Union Square, Manhattan.
  • Home office stipend and Learning & Development stipend.
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