Related skills
ldap juniper cisco saml ssl/tls📋 Description
- Manage premium customer support relationships across multiple channels.
- Partner with Field Sales to drive deployments for web and email security.
- Liaise for gold/platinum customers; manage escalations and updates.
- Deliver on-site and virtual training on Zscaler technologies.
- Monitor customer environments; provide proactive product feedback.
🎯 Requirements
- Extensive account management in pre/post-sales for web/email security.
- BS in CS/Engineering or equivalent certifications.
- Expert knowledge of enterprise networks, infra, and protocols.
- Mastery of Wireshark, WinMTR, Fiddler.
- SAML/LDAP authentication knowledge.
- Shell scripting and SQL with Cisco/Juniper routing.
🎁 Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!