Build relationships with key customer stakeholders to align objectives with Zscaler goals
Provide technical guidance and best practices for integrating Zscaler solutions
Provide technical expertise and leadership to manage escalations and coordinate resolutions
Identify adoption insights, develop risk mitigation plans, and ensure long-term customer success
Create and share intellectual capital, including playbooks and best practice guides

🎯 Requirements

You thrive in ambiguity and build the path as you go
You act like an owner with bias for action and integrity
You are a problem-solver focused on finding solutions
You are a high-trust collaborator who values teamwork and candor
You are a learner with a growth mindset and seek feedback
5+ years in a customer-facing role (CSM, TAM, Sales Eng)

🎁 Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

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